What clients are saying
Here's what our satisfied customers are saying about us:
When our family decided to look at a home in the Cashiers/Highlands/Sapphire area we were put in touch with Carol Mathews. Initially, we weren’t sure exactly what our timing was or where to look, and Carol said, “No problem." Not only was she willing to be flexible and work with us, she found out about our family, our interests and our needs to make sure we looked at the right homes. Once we decide which home to buy she helped us with the entire process, communicated often, and made the entire process very easy. I'd recommend Carol to anyone looking to move or buy in the area.
We worked with Carol Mathews of Silver Creek Real Estate Group to purchase a vacation home in the mountains, and she was a delight. We decided to purchase a summer home in Sapphire, but at first, we really did not know the ins and outs of the area though we had visited a couple of times on vacation. Carol's 20 years of living in the vicinity helped us decide what area made the most sense for our family and lifestyle by offering pros and cons of one area versus another. As my wife and I are both realtors in Texas, we found Carol to be knowledgeable, helpful, friendly, as well as having a sense of urgency. Above all else, she is a woman of integrity. Carol checked in regularly to see if we had any questions during the process and sale and helped us with contractors after the sale. If you want someone who will help you (and not just show you houses), Carol is the agent you need.
We would like to express our sincere thanks to Carol Mathews and the entire staff at Silver Creek Real Estate Group in Cashiers for helping us sell our home. Carol was so helpful in staging our mountain home so potential buyers saw its unique beauty. She drove extra miles to make sure the house showed at its best and developed fabulous marketing materials for us. The location of our property presented a challenge but Carol persevered until she found just the perfect buyer. We are truly grateful for her attention to detail, friendliness, and professionalism as our realtor.
Bill and Cynthia Gilster
The the best I can say about Carol's performance would be to say she is simply the finest. Always available, always positive, always a smile on her face, but most importantly, she got the job done. We knew the sale of our home would be a challenge due to the market, the remoteness of our home and the asking price. Not only did she sell our home at a very nice price, she has become a friend for life. Our best to you and your family. Prayers and blessing forever.
Sue and Gary Gibbs
Dedicated! That is how I would describe Carol ! She was easy to be around from the very first meeting in the pouring rain and continued to be that way throughout our entire buying experience - through closing and beyond that! Carol was accessible - repeat, accessible. We never felt ignored or unimportant. When the minutiae needed attention, she was present. We relied on her and as a result, we are happily "at home" nun the home of our choice !!
Lee and Nancy Lovvorn
My wife and I moved from Colorado to the Greenville area of South Carolina in 2013. We love Greenville but being from Colorado we missed the mountains and the beautiful soundings that the Highlands area has to offer. We picked Carol Mathews to find us a perfect second home there. Carol came through with flying colors and found us a really cool cabin on a river that offered us with everything we were looking for. Carol worked with the seller and ourselves and all went smooth as silk. I would highly recommend Carol if you looking for a place in the Highland Cashers area.
Ryan P. Tape
We will always be grateful to Carol Mathews for helping us in the recent purchase of our home in Sapphire, North Carolina. Throughout the entire process she went above and beyond the "call of duty". We appreciated her devoting so much time showing us various properties. Carol obviously had done her "homework" so that she was organized and prepared prior to our viewing the real estate. Being a long time resident of Highlands, she knows the area well. Our purchase was a long, drawn-out process due to obstacles out of our control, but Carol’s expert advice and perseverance made it possible to close on our house. Moreover, she kept us informed throughout the extended process by means of numerous emails and telephone conversations. We are grateful for her personal attention in the entire process, and we believe that she represented us and protected our interests very well, indeed.
The Rev. Wallace Marshall & Chris
We recently purchased a beautiful mountain home with Carol Mathews as our Realtor. We first contacted Carol by phone after seeing one of her listings online. I found her to be very friendly, knowledgeable, and helpful. After discussing what we were looking for, Carol began her search of the best properties available that would meet our needs. She mailed us real estate publications and sent property listings online for us to preview. She made us feel as though we were her only clients, although I know we were not. Carol was so attuned to our wants and needs; we ended up buying the first house she showed us. We never felt pressured by Carol in any way to make an offer. We always felt that she had our, rather than her own, best interests at heart. After Carol’s wise advice, our offer was accepted. Carol made recommendations for hiring the professionals to inspect, make repairs, insure, and close the property. After the closing, when many realtors have received their checks and are on their way, Carol continued to help in many ways. Being nine hours away, we were unable to meet the many service people required when a new home is purchased. Carol graciously met them and called us when the work was complete. Carol is simply the best Realtor we have ever worked with and this is our fifth home purchase over the years. She has impeccable integrity and does what she says she will do. She knows her market and offers her honest professional opinion to her clients so that they can make informed decisions and wise investments. We are honored to call Carol Mathews a friend and thank her from the bottom of our hearts for finding our home in the beautiful western North Carolina Mountains.
Tim & Nancy Harvey
I met Carol through a mutual friend when I was looking to move to the Cashiers/Highlands area. As soon as I made contact I found out how knowledgeable and professional she really is. She made my transition to the mountains so easy, finding me a home that perfectly suited me and making the transaction as easy as possible while I was still living in New York. Her advice was attentive to my needs not only in the type of home that I was looking for but also in the area that was most conducive to my professional situation. Once I moved to the mountains and spent some time in her office I found out how respected she is by her fellow Realtors and what a wonderful reputation that she has throughout the area. I highly recommend Carol Mathews not just as a Realtor but as a wonderful source of information in this beautiful area where she has made her home for 21 years. She will enjoy finding your real estate as much as you will enjoy working with her for hours on end until the deal is done. She will not leave a stone unturned once you put your requests in her hands.
Dr. Sue Aery
We are writing this letter to give our highest possible recommendation for Carol Mathews. We first became acquainted with Carol as a Realtor in North Carolina. We met Carol about 12 years ago during our first visit to Highlands. During our initial meeting, Carol outlined how we would work together. She asked good intelligent questions about our current needs and long range goals. She then went to her data base and found many potential listings. She carefully evaluated each listing and how it might meet with our goals and price range and then presented them to us. She did this independently and was fully prepared for every meeting. We were quite impressed with her professionalism, honesty, and her enthusiasm for her job. Over the years, we continued to visit the Highlands, and look at properties with Carol. During this time, Carol never tried to push us into purchasing a property that we did not want. After many years of searching and thinking that the prices would surely come down, and they never did, we finally purchased a beautiful piece of land from Carol about four years ago. We are so happy that we finally made our first investment in the Highlands. We held on to the land for about three years and then we sold it and made enough of a profit to purchase our fist home in Highlands. We both feel so fortunate that Carol Mathews was our real estate agent for both of these transactions. Carol patiently guided us though the Real Estate process and helped us achieve our dream of owning property in the Highlands. Over the years of working with Carol in a Realtor/Client relationship, we also became friends and visit with her often. Carol Mathews sets herself apart from the average realtor in her dedication to her profession, her desire to help her clients achieve their dreams, and her integrity. It is without reservation that we would work with Carol when we are ready to sell or purchase another property. It is also without reservation that we would recommend Carol to anyone else that might be considering investing in real estate in North Carolina.
Dick & Diana Heinrich